Inowanzo bvunzwa mibvunzo (FAQ) yeAccount, Verification. Dhipoziti/Kubvisa, Kutengeserana muDerive
Account
Sei ndisingakwanisi kugadzira account?
Zvinoenderana nemaitiro edu eBoka, tinoseta nzira dzinotevera dzekusaina vatengi:
- Vatengi vanofanirwa kunge vaine makore gumi nemasere ekuzvarwa.
- Vatengi havagone kuve mugari muCanada, Hong Kong, Israel, Jersey, Malaysia, Malta, Paraguay, UAE, USA, kana nyika yakaganhurirwa yakaonekwa neFinancial Action Task Force (FATF) seine kushomeka kwehurongwa.
Ndingashandura sei ruzivo rwangu?
Kana account yako isina kutenderwa, unogona kushandura zita rako, zuva rekuzvarwa, kana mugari nekuenda kuSettings Personal details. Kana iyo account yakanyatso kusimbiswa, unogona kuendesa tikiti uchikumbira shanduko yaunoda. Ndokumbira ubatanidze chitupa chako chekuzivikanwa uye kero.
Ndingashandura sei mari yeakaundi yangu?
Kana uchinge waita dhipoziti kana kugadzira DMT5 account, unogona chete kuchinja mari yako nekubata Mutengi Tsigiro.Ndakanganwa password yangu yeakaundi yeGoogle/Facebook. Ndingapinda sei kuDeriv account yangu?
Kana wakanganwa password yako yeGoogle/Facebook account, unogona kuseta pasiwedhi yako yeDeriv account kuti upinde muDeriv.Ndingavhara sei account yangu?
Usati wavhara account yako, ndapota vhara nzvimbo dzako dzese dzakavhurika uye wobvisa mari yese muakaundi yako. Mushure mezvo, unogona kutibata nechikumbiro chako.Ndinozvibvisa sei kubva pamaemail ekushambadzira?
Unogona kuita izvi zviri nyore nekuenda kuSettings Profile Personal details . Uncheck the email preference bhokisi, uye baya bhatani 'Submit' kuti uzvisunungure.
Chii chinonzi dormant fee?
Mari yekurara imari inobhadhariswa kune chero account isina kuisa transaction mukati menguva isingaperi yemwedzi gumi nemiviri. Izvi hazvishande kana mutengi ari pasi pekuzvisarudzira, kungave nesarudzo yavo kana sesarudzo neKambani.
Verification
Ini ndinofanira kuongorora account yangu yeDeriv?
Kwete, haufanire kuonesa account yako yeDeriv kunze kwekunge wakumbirwa. Kana account yako ichida kuoneswa, tichakubata neemail kuti utange hurongwa uye tikupe mirairo yakajeka yekuti unoendesa sei magwaro ako.
Kuongorora kunotora nguva yakadii?
Isu tinowanzo tora 1-3 mazuva ebhizinesi kuti tiongorore magwaro ako uye tichakuzivisa mhedzisiro kuburikidza neemail kana yangopedza.
Sei mapepa angu akarambirwa?
Tinogona kuramba magwaro ekusimbisa kana asina kujeka, asingashande, apera basa, kana kuti akadimburwa.
Deposits uye Withdrawals
Ndedzipi nzira dzekubhadhara dzaunotsigira?
Rondedzero yedu yenzira dzekubhadhara dzinotsigirwa dzinosanganisira waya yebhangi, kiredhiti uye makadhi ekubhengi, e-wallet, uye cryptocurrencies. Iwe unogona zvakare kubata mari yako kuburikidza nemumiriri wekubhadhara kana sevhisi iripo munyika yako.
Online Banking
Chikwereti/debit makadhi
Cherechedza : Kubvisa mari kunogona kutora mazuva anosvika gumi nemashanu ekushanda kuratidza kadhi rako. Mastercard uye Maestro kubviswa kunongowanikwa kune UK vatengi.
E-wallets
Cryptocurrencies
Ongorora : Mari shoma yekubvisa inosiyana zvichienderana neazvino mitengo yekuchinjana. Nhamba dziri kuratidzwa pano dzakatenderedzwa.
Fiat onramp - Tenga crypto pakuchinjana kwakakurumbira.
Zvinotora nguva yakareba sei kugadzirisa kubvisa?
Madhipoziti ako uye zvekubvisa zvichagadziriswa mukati mezuva rimwe rebhizinesi (Muvhuro kusvika Chishanu, 9:00 am-5:00 pm GMT + 8) kunze kwekunge zvataurwa neimwe nzira. Ndokumbira utarise kuti bhangi rako kana sevhisi yekutumira mari ingangoda imwe nguva kugadzirisa chikumbiro chako.
Sei dhipoziti yekadhi rechikwereti ichiramba ichirambwa?
Izvi zvinowanzoitika kune vatengi vari kuisa kwatiri kekutanga vachishandisa kadhi rechikwereti. Ndokumbira ubvunze bhangi rako kuti ripe mvumo yekutengeserana neDeriv.
Ndeipi dhipoziti shoma kana mari yekubvisa?
Unogona kuisa kana kubvisa hushoma hweUSD/EUR/GBP/AUD 5 uchishandisa e-wallet. Dzimwe nzira dzekubhadhara dzichava nemari shoma dzakasiyana. Iko hakuna mari shoma ye cryptocurrency deposits.
Link yangu yekubvisa mari yapera. Ndoita sei?
Dambudziko iri rinogona kunge riri mhedzisiro yekudzvanya bhatani re'Widraw' kakawanda. Edza kubvisa zvakare, wobva wadzvanya pane ichangoburwa yekusimbisa link inotumirwa kune yako email. Ndokumbira uve nechokwadi chekuti unoshandisa chinongedzo mukati meawa imwe chete.Ndingasimudza sei miganho yangu yekubvisa?
Unogona kusimudza miganhu yako yekubvisa nekuona chitupa chako nekero. Kuti uone miganho yako yekubvisa ikozvino, ndapota enda kune Settings Chengetedzo uye kuchengetedza Akaunti miganho.
Ndinogona kubvisa bhonasi yangu yedhipoziti?
Unogona kubvisa mari yebhonasi yemahara kana wapfuura account turnover ye25 times the bonus amount value.Sei ndisingakwanisi kubvisa mari kuMaestro/Mastercard yangu?
Mastercard uye Maestro kadhi kubviswa kunongowanikwa kune UK vatengi. Kana usiri wekuUK, ndapota bvisa uchishandisa e-wallet kana cryptocurrency panzvimbo.
