Inowanzo bvunzwa mibvunzo (FAQ) yeAccount, Verification. Dhipoziti/Kubvisa, Kutengeserana muDerive
Akaunti
Sei ndisingakwanise kugadzira account?
Zvichienderana nemaitiro edu eBoka, takaisa zvinotevera zvinodiwa pakunyoresa kwevatengi:
- Vatengi vanofanirwa kunge vaine makore gumi nemasere zvichikwira.
- Vatengi havafanirwe kunge vari vagari vemuCanada, Hong Kong, Israel, Jersey, Malaysia, Malta, Paraguay, UAE, USA, kana nyika ine miganhu yakaonekwa neFinancial Action Task Force (FATF) seine zvikanganiso zvehurongwa.
Ndingachinja sei ruzivo rwangu rwepachivande?
Kana account yako isina kusimbiswa, unogona kushandura zita rako, zuva rekuzvarwa, kana kuti kuva mugari wemo nekuenda kuSettings Personal details.Kana account yacho yakasimbiswa zvizere, unogona kutumira tikiti uchikumbira shanduko dzaunoda. Ndapota batanidza humbowo hwekuti uri ani nekero.
Ndingachinja sei mari yeakaundi yangu?
Kana wangoisa mari muakaundi yeDMT5, unogona kungochinja mari yako nekubata Vatsigiri Vevatengi.Ndakanganwa password yangu yeakaundi yeGoogle/Facebook. Ndingapinda sei muakaundi yangu yeDeriv?
Kana wakanganwa password yako yeakaundi yeGoogle/Facebook, unogona kudzoreredza password yako yeakaundi yeDeriv kuti upinde muDeriv.Ndingavhara sei account yangu?
Usati wavhara account yako, ndapota vhara nzvimbo dzako dzese dzawakavhura uye bvisa mari yese iri muaccount yako. Mushure meizvozvo, unogona kutibata nesu nekukumbira kwako.Ndingabvisa sei maemail ekushambadzira?
Unogona kuita izvi zviri nyore nekuenda kuSettings Profile Personal details . Bvisa bhokisi remaemail preference, wobva wadzvanya bhatani rekuti 'Tumira' kuti urege kunyoresa.
Chii chinonzi muripo wekugara usina kudya?
Mari inobhadharwa isina kubhadharwa imari inobhadhariswa chero account isina kuita kutengeserana kwemwedzi gumi nemiviri inoenderera mberi. Izvi hazvishande kana mutengi ari pasi pemutemo wekuzviparadzanisa nevamwe, kungave nesarudzo yake kana sechisarudzo cheKambani.
Kusimbiswa
Ndinofanira here kusimbisa account yangu yeDeriv?
Kwete, haufanirwe kusimbisa account yako yeDeriv kunze kwekunge wakumbirwa. Kana account yako ichida kusimbiswa, tichakubata neemail kuti titange maitiro acho uye tikupe mirairo yakajeka yekuti ungatumira sei magwaro ako.
Kusimbisa kunotora nguva yakareba sei?
Tinowanzo tora mazuva 1-3 ebhizinesi kuti tiongorore magwaro enyu uye tichakuzivisai nezvemhedzisiro yacho kuburikidza neemail kana zvapera.
Sei magwaro angu akarambwa?
Tinogona kuramba magwaro enyu ekusimbisa kana asina kujeka zvakakwana, asingashande, apera basa, kana kuti ane mipendero yakachekwa.
Kuisa mari mubhangi uye kubvisa mari
Ndedzipi nzira dzekubhadhara dzaunotsigira?
Rondedzero yedu yenzira dzekubhadhara dzinotsigirwa inosanganisira nhare dzebhangi, makadhi echikwereti neanoshandisa mari, mawallet emagetsi, uye mari dzedhijitari. Unogona zvakare kutarisira mari yako kuburikidza nemumiriri wekubhadhara kana sevhisi yacho iripo munyika yako.
Mabhangi Epamhepo
Makadhi echikwereti/ekubhengi
Cherechedza : Kubvisa mari kunogona kutora mazuva anosvika gumi nemashanu ekushanda kuti kadhi rako rionekwe. Kubvisa mari neMastercard neMaestro kunowanikwa chete kune vatengi vekuUK.
Mawallet emagetsi
Mari dzedhijitari
Cherechedza : Mari shoma yekubvisa mari inosiyana zvichienderana nemitengo yekutsinhana mari yazvino. Nhamba dziri kuratidzwa pano dzakatenderedzwa.
Fiat onramp - Tenga crypto pamisika yakakurumbira.
Zvinotora nguva yakareba sei kugadzirisa kubvisa mari?
Mari yamunoisa mubhangi uye yamunobvisa ichagadziriswa mukati mezuva rimwe chete rebhizinesi (Muvhuro kusvika Chishanu, 9:00 am–5:00 pm GMT+8) kunze kwekunge zvataurwa zvakasiyana. Ndapota cherechedzai kuti bhangi renyu kana sevhisi yekutumira mari inogona kutora nguva yakawedzerwa kuti igadzirise chikumbiro chenyu.
Sei mari yandinoisa pamakadhi angu echikwereti ichiramba ichirambwa?
Izvi zvinowanzoitika kune vatengi vari kuisa mari yavo kwatiri kekutanga vachishandisa kadhi ravo rechikwereti. Ndokumbirawo mubvunze bhangi renyu kuti ribvumidze kutengeserana neDeriv.
Mari shoma yekuisa mari kana kubvisa mari ndeyei?
Unogona kuisa kana kubvisa mari inosvika USD/EUR/GBP/AUD 5 uchishandisa ma e-wallets. Dzimwe nzira dzekubhadhara dzine mari shoma dzakasiyana. Hapana mari shoma inowanikwa pakuisa mari mu cryptocurrency.
Chinongedzo changu chekubvisa mari chapera. Ndoita sei?
Dambudziko iri rinogona kunge riri mugumisiro wekudzvanya bhatani rekuti 'Dzora' kakawanda. Edza kubvisa mari zvakare, wobva wadzvanya pane link yekusimbisa yatumirwa kuemail yako. Ndapota iva nechokwadi chekuti washandisa link yacho mukati meawa imwe chete.Ndingasimudza sei miganhu yangu yekubvisirwa mari?
Unogona kusimudza miganhu yako yekuburitsa mari nekusimbisa hunhu hwako nekero. Kuti uone miganhu yako yekuburitsa mari pari zvino, ndapota enda kuZvirongwa Kuchengetedzeka nekuchengetedzeka miganhu yeakaundi.
Ndingabvisa bhonasi yangu yedhipoziti here?
Unogona kubvisa mari yebhonasi yemahara kana wapfuura mari yawakabhadhara muakaundi yako ka25 kupfuura mari yebhonasi.Sei ndisingakwanise kubvisa mari kuMaestro/Mastercard yangu?
Kubvisa mari nemakadhi eMastercard neMaestro kunowanikwa chete kune vatengi vekuUK. Kana usiri wekuUK, ndapota bvisa mari uchishandisa e-wallet kana cryptocurrency.
