Deriv Xhumana naye
Ibhalwe ngu
Umcwaningi Weplatifomu Yokuhweba Eku-inthanethi kanye Nombhali Womhlahlandlela
Icwaninga amapulatifomu omthengisi kanye nezinhlelo ze-akhawunti yokuhweba.
Izinkinga eziphuthumayo zeplathifomu—amadiphozithi ahlulekile, ukuhoxiswa kwemali okumile, ukubanjwa kokuqinisekisa noma amaphutha okungena ayengalindelekile—zidinga isiteshi sokuxhumana esifanele kanye nemininingwane efanele esekelayo ukuze zixazululwe ngokushesha. Ukukhetha ingxoxo ebukhoma ukuze uxazulule izinkinga ngokushesha, i-imeyili ukuze uthole amarekhodi amacala anemininingwane, noma Isikhungo Sosizo ukuze uthole izimpendulo zokuzisiza kungashintsha ukuthi uthola ngokushesha kangakanani ukufinyelela kanye nemali. Lokhu kubaluleke kakhulu phakathi namahora aphakeme kakhulu noma lapho kudingeka ukuhlolwa okulawulwayo.
Ngezansi uzothola uhlu lokuhlola olucacile lokuthi yini okufanele uyilungiselele ngaphambi kokuxhumana nosekelo lwe-Deriv, izindlela zokuxhumana ezinconyiwe ngohlobo lwenkinga, namathiphu ezimo ezikhulayo lapho izimpendulo zokuqala zingayixazululi inkinga. Lungiselela i-ID ye-akhawunti yakho, izitembu zesikhathi eziqondile, izinkomba zokukhokha nezithombe-skrini ezichasisiwe; ungalokothi wabelane ngamaphasiwedi; futhi ulindele izikhathi zokuphendula ukuthi zihluke ngobunkimbinkimbi bendaba. Ukulandela lezi zinyathelo kunciphisa ukuya phambili naphambili futhi kusiza ukusekela ukuqinisekisa izicelo ngokuphephile nangokushesha. Funda futhi ukuthi usivula nini isikhalazo esisemthethweni.
Ngezansi uzothola uhlu lokuhlola olucacile lokuthi yini okufanele uyilungiselele ngaphambi kokuxhumana nosekelo lwe-Deriv, izindlela zokuxhumana ezinconyiwe ngohlobo lwenkinga, namathiphu ezimo ezikhulayo lapho izimpendulo zokuqala zingayixazululi inkinga. Lungiselela i-ID ye-akhawunti yakho, izitembu zesikhathi eziqondile, izinkomba zokukhokha nezithombe-skrini ezichasisiwe; ungalokothi wabelane ngamaphasiwedi; futhi ulindele izikhathi zokuphendula ukuthi zihluke ngobunkimbinkimbi bendaba. Ukulandela lezi zinyathelo kunciphisa ukuya phambili naphambili futhi kusiza ukusekela ukuqinisekisa izicelo ngokuphephile nangokushesha. Funda futhi ukuthi usivula nini isikhalazo esisemthethweni.
Ingxoxo eku-inthanethi ye-Deriv
Enye yezindlela ezilula kakhulu zokuxhumana nomthengisi weDeriv ukusebenzisa ingxoxo eku-inthanethi enokusekelwa okungu-24/7 okukuvumela ukuthi uxazulule noma iyiphi inkinga ngokushesha okukhulu ngangokunokwenzeka. Inzuzo enkulu yengxoxo ukuthi iDeriv ikunikeza impendulo ngokushesha kangakanani, kuthatha cishe imizuzu emi-3 ukuphendula. Awukwazi ukunamathisela amafayela emyalezweni wakho engxoxweni eku-inthanethi. Futhi awukwazi ukuthumela imininingwane yakho eyimfihlo. Chofoza i-Chat ngezansi
Faka igama lakho, i-imeyili bese uchofoza okuthi "Qala ingxoxo"
Okokuqala, i-Chat Bot izokusekela, kodwa uma ufuna ukukhuluma nomenzeli, chofoza nje okuthi "Khuluma nomenzeli"
Umphakathi we-Deriv
Enye indlela yokuxhumana nosekelo ngokusebenzisa i-Community lapha: https://community.deriv.com/
Ngakho-ke uma ungadingi impendulo esheshayo yombuzo wakho vele uthumele umbuzo ngokuchofoza "Isihloko Esisha" bese ungakha Isihloko.
Isikhungo Sosizo saseDeriv
Sinezimpendulo ezivamile ozidingayo lapha: https://deriv.com/help-centre/
Iyiphi indlela esheshayo yokuxhumana noDeriv?
Impendulo esheshayo evela kuDeriv ozoyithola nge-Online Chat.
Ngingayithola ngokushesha kangakanani impendulo evela ekusekelweni kweDeriv?
Uzophendulwa ngemizuzu embalwa uma ubhala nge-Online chat.
UDeriv angaphendula ngaluphi ulimi?
UDeriv angaphendula umbuzo wakho ngolimi oluthile oludingayo. Abahumushi bazohumusha umbuzo wakho futhi bakunike impendulo ngolimi olufanayo.
Xhumana noDeriv ngamanethiwekhi omphakathi
Enye indlela yokuxhumana nosekelo lweDeriv yi-Social Media. Ngakho-ke uma une-Facebook : https://www.facebook.com/derivdotcom
Twitter : https://twitter.com/derivdotcom/
Instagram : https://www.instagram.com/deriv_official/
Linkedin : https://www.linkedin.com/company/derivdotcom/
Ungathumela umlayezo ku-Facebook, Instagram, Twitter. Ungabuza imibuzo evamile kumanethiwekhi omphakathi
Amazolumbo
Sebenzisa ingxoxo ebukhoma evela ku-akhawunti yakho ye-Deriv noma iwijethi yengxoxo Yesikhungo Sosizo—imvamisa iyona eshesha kakhulu ukuxazulula izinkinga nezincazelo ngokushesha. Ngezingxabano eziyinkimbinkimbi noma amarekhodi, thumela ithikithi losekelo noma i-imeyili ukuze ama-ejenti akwazi ukunamathisela amanothi amacala futhi alandelele nezimpendulo ezisemthethweni. Hlala ufaka i-ID ye-akhawunti yakho.
Ingxoxo ebukhoma ngokuvamile inikeza impendulo yokuqala phakathi nemizuzu phakathi namahora okusebenza avamile, nakuba ukulungiswa okugcwele kungase kuthathe isikhathi eside uma ama-ejenti kufanele ahlole amalogi noma abahlinzeki benkokhelo. I-imeyili namathikithi kungathatha amahora ambalwa kuya ezinsukwini ezimbalwa kuye ngomthwalo womsebenzi nobunzima bamacala. Uphenyo lokuqinisekisa nokukhokha ngokuvamile ludinga isikhathi esengeziwe sokuhlolwa kwamadokhumenti nokuqinisekisa okuvela eceleni.
Vula isiteshi esifanelekile sosekelo bese usho ireferensi yokuhoxa, uhlobo lwemali, inani, indlela yokukhokha kanye nesitembu sesikhathi esiqondile sokwenziwe. Namathisela izithombe-skrini zomsebenzi kanye nanoma yimiphi imilayezo yephutha, futhi ufake ne-ID yokwenziwe yomhlinzeki uma itholakala. Cela inombolo yecala kanye nomugqa wesikhathi olinganiselwe ukuze ukwazi ukulandelela ukuqhubeka ngaphandle kokulandelela okuphindaphindiwe.
Zama ukusetha kabusha iphasiwedi ngokugeleza okusemthethweni, qinisekisa ukuthi usebenzisa i-imeyili yokungena elungile, sula inqolobane yesiphequluli sakho noma uzame idivayisi ehlukile noma isiphequluli, futhi uhlole uhlelo lokusebenza lweselula uma lutholakala. Qoqa noma yimiphi imilayezo yephutha nezitembu zesikhathi. Uma ukuqinisekiswa kwezinto ezimbili noma izinkinga zeseshini ziqhubeka, faka imininingwane yedivayisi nezinguquko zakamuva ze-akhawunti lapho uthintana nosekelo ekuxazululeni isivinini.
Yebo—ukuhambisa umazisi ngokulayisha okuphephile kwenkundla noma isistimu yamathikithi kuyinto evamile ukuze kuqinisekiswe nokuhlolwa kwe-AML. Sebenzisa iziteshi zosekelo eziqinisekisiwe kuphela; ungalokothi uthumele imibhalo kuma-imeyili angaziwa. Ama-ejenti acubungula amafayela ngaphansi kwezinqubomgomo zobumfihlo futhi agcine amarekhodi adingekayo kuphela. Ungabelani ngamaphasiwedi noma okhiye abayimfihlo futhi uqinisekise ukuthi isicelo sivela esiteshini esisemthethweni ngaphambi kokulayisha amadokhumenti abucayi.
