Mafunso Ofunsidwa Kawirikawiri (FAQ) a Akaunti, Kutsimikizira. Deposit/Kuchotsa, Kugulitsa mu Derive
Akaunti
Chifukwa chiyani sindingathe kupanga akaunti?
Mogwirizana ndi machitidwe athu a Gulu, timakhazikitsa njira zotsatirazi zolembera makasitomala:
- Makasitomala ayenera kukhala osachepera zaka 18 zakubadwa.
- Makasitomala sangakhale okhala ku Canada, Hong Kong, Israel, Jersey, Malaysia, Malta, Paraguay, UAE, USA, kapena dziko loletsedwa lomwe ladziwika ndi Financial Action Task Force (FATF) kuti lili ndi zolakwika.
Kodi ndingasinthe bwanji zambiri zanga?
Ngati akaunti yanu siyinatsimikizidwe, mutha kusintha dzina lanu, tsiku lobadwa, kapena unzika popita ku Zokonda Zaumwini. Ngati akauntiyo yatsimikiziridwa mokwanira, mutha kutumiza tikiti yopempha zosintha zomwe mukufuna. Chonde phatikizani umboni wanu ndi adilesi.
Kodi ndingasinthe bwanji ndalama zamaakaunti anga?
Mukapanga ndalama kapena kupanga akaunti ya DMT5, mutha kusintha ndalama zanu polumikizana ndi Customer Support.Ndinayiwala mawu achinsinsi a akaunti yanga ya Google/Facebook. Kodi ndingalowe bwanji ku akaunti yanga ya Deriv?
Ngati mwaiwala mawu achinsinsi a akaunti yanu ya Google/Facebook, mutha kukonzanso mawu achinsinsi a akaunti yanu ya Deriv kuti mulowe ku Deriv.Kodi ndingatseke bwanji akaunti yanga?
Musanatseke akaunti yanu, chonde tsekani malo anu onse otsegulira ndikuchotsa ndalama zonse mu akaunti yanu. Pambuyo pake, mutha kulumikizana nafe ndi pempho lanu.Kodi ndimasiya bwanji kulembetsa maimelo otsatsa?
Mutha kuchita izi mosavuta popita ku Zikhazikiko Mbiri Yanu Zambiri . Chotsani chosankha pabokosi lokonda imelo, ndikudina batani la 'Submit' kuti musalembetse.
Kodi malipiro ogona ndi chiyani?
Chiwongola dzanja ndi ndalama zomwe zimaperekedwa ku akaunti iliyonse yomwe sinayikepo transaction kwa miyezi 12 mosalekeza. Izi sizikugwira ntchito ngati kasitomala akudzipatula, mwina mwa kusankha kwawo kapena ngati chisankho cha kampani.
Kutsimikizira
Kodi ndiyenera kutsimikizira akaunti yanga ya Deriv?
Ayi, simukuyenera kutsimikizira akaunti yanu ya Deriv pokhapokha mutauzidwa. Ngati akaunti yanu ikufunika kutsimikiziridwa, tidzakulumikizani kudzera pa imelo kuti tiyambitse ntchitoyi ndikukupatsani malangizo omveka bwino amomwe mungatumizire zikalata zanu.
Kodi kutsimikizira kumatenga nthawi yayitali bwanji?
Tidzatenga masiku 1-3 antchito kuti tiwonenso zolembedwa zanu ndipo tidzakudziwitsani zotsatira zake kudzera pa imelo zikamaliza.
Chifukwa chiyani zolemba zanga zidakanidwa?
Tikhoza kukana zikalata zanu zotsimikizira ngati zili zomveka bwino, zosavomerezeka, zatha ntchito, kapena zili ndi m'mphepete mwam'mphepete mwake.
Madipoziti ndi Kuchotsa
Kodi mumathandizira njira zolipirira ziti?
Mndandanda wathu wa njira zolipirira zomwe zimathandizidwa zikuphatikiza mawaya aku banki, kirediti kadi ndi kirediti kadi, ma e-wallet, ndi ma cryptocurrencies. Mukhozanso kuyang'anira ndalama zanu kudzera mwa wothandizira kulipira ngati ntchitoyo ikupezeka m'dziko lanu.
Mabanki Paintaneti
Ma kirediti kadi/ma kirediti kadi
Zindikirani : Kuchotsa kungatenge mpaka masiku 15 ogwira ntchito kuti awonetse khadi lanu. Kuchotsa kwa Mastercard ndi Maestro kumapezeka kwa makasitomala aku UK okha.E-wallets
Ndalama za Crypto
Chidziwitso : Ndalama zochepa zomwe mungachotse zimasiyana malinga ndi mitengo yaposachedwa. Ziwerengero zomwe zikuwonetsedwa pano zazunguliridwa.
Fiat onramp - Gulani crypto pakusinthana kodziwika.
Zimatenga nthawi yayitali bwanji kukonza zochotsa?
Madipoziti anu ndi zomwe mwatulutsa zidzakonzedwa mkati mwa tsiku limodzi lantchito (Lolemba mpaka Lachisanu, 9:00 am–5:00 pm GMT+8) pokhapokha atanenedwa mwanjira ina. Chonde dziwani kuti banki yanu kapena ntchito yotumizira ndalama ingafunike nthawi yowonjezera kuti ikwaniritse zomwe mukufuna.
Chifukwa chiyani dipoziti yanga ya kirediti kadi ikukanidwa?
Izi nthawi zambiri zimachitika kwa makasitomala omwe amasungitsa nafe koyamba pogwiritsa ntchito kirediti kadi. Chonde funsani banki yanu kuti ilole kuchita ndi Deriv.
Kodi ndalama zocheperako kapena zochotsa ndi zingati?
Mutha kusungitsa kapena kuchotsa ndalama zochepa za USD/EUR/GBP/AUD 5 pogwiritsa ntchito ma e-wallet. Njira zina zolipirira zidzakhala ndi ndalama zochepa zosiyana. Palibe ndalama zochepa zama depositi a cryptocurrency.
Ulalo wanga wotsimikizira kuti ndasiya watha. Kodi nditani?
Vutoli litha kukhala chifukwa chodina batani la 'Chotsani' kangapo. Yesani kubwezanso, ndikudinanso ulalo waposachedwa wotsimikizira womwe watumizidwa ku imelo yanu. Chonde onetsetsani kuti mwagwiritsa ntchito ulalo pasanathe ola limodzi.Kodi ndingakweze bwanji malire anga ochotsera?
Mutha kukweza malire anu ochotsera potsimikizira kuti ndinu ndani komanso adilesi yanu. Kuti muwone malire anu ochotsera, chonde pitani ku Zikhazikiko Chitetezo ndi Malire a Akaunti yachitetezo.
Kodi ndingachotse bonasi yanga ya depositi?
Mutha kubweza ndalama za bonasi zaulere mukapyola mu akaunti yanu kuchulukitsa ka 25 kuchuluka kwa mtengo wa bonasi.Chifukwa chiyani sindingathe kutenga ndalama ku Maestro/Mastercard yanga?
Makhadi a Mastercard ndi Maestro amangotenga makasitomala aku UK okha. Ngati simuli ochokera ku UK, chonde chotsani pogwiritsa ntchito chikwama cha e-wallet kapena cryptocurrency m'malo mwake.